Refund policy

We Want You to feel Great about your Purchase:
If you're not completely satisfied with any item you've purchased, you may return it (Excluding Headwear) WITHIN 60 DAYS OF RECEIPT (90 Days for Holiday Gifts) for exchange or refund, excluding original shipping charges. Shipping charges are non-refundable.

The customer is responsible for shipping costs on returned merchandise to Paradise Clothing Company (unless Paradise Clothing Company shipped the incorrect product).

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Restocking Fee's:
We Do Not charge our customers a Re-Stocking Fee for Returned merchandise - other online retailers would rather persuade you to exchange your merchandise rather than return it and be charged a Re-Stocking Fee, we want you to be Happy with your online purchase, if your not Happy with any of your items, you may return them for a full value credit less shipping charges.

Washed, worn or altered items cannot be returned:
Paradise Clothing Co ships ALL clothing orders Neatly Folded and Packed, please return items in the same condition you received them to avoid being charged a Re-Stocking Fee (20%). We don't mean you have too iron or press the merchandise, just be considerate when returning your merchandise to Paradise Clothing Co. Mahalo!

Refused Packages:
If you Refuse your package, and it was shipped via FREE Shipping, the Actual Shipping Costs Incurred by Paradise Clothing Co will be Deducted from your Refund Amount.

Incorrect Addresses:
If you placed an order with an incorrect address and your package is returned as undeliverable, and it was shipped via FREE Shipping, the Actual Shipping Costs Incurred by Paradise Clothing Co will be Deducted from your Refund Amount for the undeliverable package. If you need your order reshipped to a correct address, you will need to pay for the actual shipping costs for the second shipment.

Mailing your Return/Exchange:
We recommend that you send your return via an insured carrier. We are not responsible for lost returns. Customer is responsible for all shipping charges of returned items. We suggest that you ship the items and a completed return form via UPS or USPS Insured to:

Paradise Clothing Company
RETURNS DEPT
3807 Patton Way #100
Bakersfield, CA 93308

You can always contact us for any return question at orders@paradiseclothingco.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Once we’ve received and inspected your return, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please Note: No returns after 60 days.

Merchandise shipped to Paradise Clothing Company after the 60-day period will be refused. Paradise Clothing Company reserves the right to refuse merchandise returns showing evidence of wear, scratch marks or discoloration. Any merchandise returned not in original condition will be sent back to the purchaser C.O.D. No replacement merchandise will be shipped until original merchandise is received and inspected.

Please allow at least 30 business days from the date the item is received by Paradise Clothing Company to process a refund. For your protection, we recommend that you ship your package via UPS ground or any other standard service that provides tracking.

You can also exchange your item for a different size, color or product. When providing the return information, just indicate the new size, color or product. We will ship you the new item upon receipt of the returned merchandise. If the item you are requesting is not available, we will notify you via e-mail.

EXCHANGES 

If you need to change the sizing of any of your items, please print and fill out the Return/Exchange Authorization Form and ship the products back to us at:

Paradise Clothing Company
EXCHANGES DEPT
3807 Patton Way #100
Bakersfield, CA 93308

Paradise Clothing Co will Ship your Exchanged items back to you at Free of Charge, Paradise Clothing Co will determine the best rate and shipper for the exchanged item(s). If you need your item(s) shipped back to you quicker, please contact us to purchase the additional postage amount.

You will be notified via e-mail when we receive your Exchange.

You can also exchange your item for a different size, color or product. When providing the return information, just indicate the new size, color or product. We will ship you the new item upon receipt of the returned merchandise. If the item you are requesting is not available, we will notify you via e-mail.